Privacy Policy

StrengthDive Ltd (“we”, “us”, “our”) is committed to protecting your personal information and respecting your privacy. This policy explains how we collect, use, store, and safeguard your data when you use our website or interact with our services.

We comply with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and all relevant professional obligations under the Health and Care Professions Council (HCPC) and the British Psychological Society (BPS).

If you have any questions, you can contact us at:

StrengthDive Ltd
c/o Lotuswise,
199 Field End Road, Eastcote,
Pinner Middlesex, HA5 1QZ,
United Kingdom
Company Registration Number: 15780217
Email: info@strengthdive.com

1. Information We Collect

We collect personal data when you:

1.1 Visit our website

  • IP address

  • Browser type and version

  • Device information

  • Pages viewed

  • Cookies (see section 8)

This data helps us improve site performance and security.

1.2 Contact us

When you submit a form, email us, or call us, we may collect:

  • Name

  • Email address

  • Phone number

  • Organisation details

  • Message content

1.3 Book a consultation or service

When scheduling a meeting or engaging with our services, we may collect:

  • Full name

  • Email address

  • Phone number

  • Professional role

  • Organisation/business information

  • Billing information (if relevant)

1.4 Engage in coaching, training, or consultations

Depending on the service, we may also process:

  • Notes from sessions

  • Assessment information (if applicable)

  • Professional development goals

  • Feedback or evaluations

Sensitive information is only collected when voluntarily shared and is handled in accordance with HCPC standards.

2. How We Use Your Information

We may use your personal data to:

  • Respond to enquiries

  • Schedule consultations, workshops, or coaching sessions

  • Deliver psychological, coaching, training, or advisory services

  • Send confirmations, service updates, or relevant information

  • Improve website performance and user experience

  • Comply with legal and regulatory obligations

We do not use your data for automated decision-making or profiling.

3. Legal Basis for Processing

We process personal data under the following lawful bases:

  • Contract – when delivering booked services

  • Consent – when you opt in to contact forms or marketing

  • Legitimate interests – for website analytics and improving services

  • Legal obligation – when required by law or regulatory bodies

  • Vital interests – only in cases of risk of harm (rare and regulated)

4. Sharing Your Information

We do not sell or share your data with external organisations for marketing.

We may share your data with:

  • Service providers such as web hosting, email systems, booking systems

  • Professional regulators if legally required (e.g., HCPC)

  • Legal authorities if there is a safeguarding or legal obligation

All third parties comply with GDPR standards.

5. Data Storage & Security

We store data securely using encrypted systems and password protection.
We take all reasonable technical and organisational measures to safeguard your personal data.

6. Data Retention

We retain personal data only as long as necessary for:

  • Service delivery

  • Legal and professional requirements

  • Financial and accounting regulations

Coaching, training, and consultation notes may be retained for a limited and professionally appropriate period, after which they are securely deleted.

7. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data

  • Request correction or deletion

  • Restrict processing

  • Object to processing

  • Request data portability

  • Withdraw consent at any time

To exercise these rights, contact: info@strengthdive.com

8. Cookies

Our website uses cookies to:

  • Ensure proper website functionality

  • Analyse site traffic and usage

  • Improve performance and user experience

You can manage or disable cookies via your browser settings.

9. External Links

Our website may contain links to third-party sites.
We are not responsible for the privacy practices of those websites.

10. Updates to This Policy

We may update this Privacy Policy to reflect legal or operational changes.
Updates will be posted on this page with a new “last updated” date.

11. Contact Us

If you have questions or concerns about this Privacy Policy or how we process your data, contact:

StrengthDive Ltd
Email: info@strengthdive.com